Dear Andrew,
We have received our EV and we have immediately created a ChargeHQ account.
I’ve still some questions, because a friend of mine as also subscribed to ChargeHQ but he as already installed the charger.
We have a Tesla Y and PV with SolarEdge of 11kw. For the moment we use the original EV charger, so the charge is limited to 2.4kw. We would like to maximise the charge with our electricity, so for me the problem will be more during the winter than in summer. During winter we have sold as extra production ~300kW, and the months before/after more than 700kW.
I’ve read your FAQ that are already full of interesting information. But I’ve still some questions…
So in details my questions are :
- With our EV the minimum charge it doesn’t depend on the charger, but only on the ChargeHQ minimum, so it’s :
- If with single phase minimum is 5A = 0.24 kW. And then improve 1 amps until the max of 32a = 0.24*32=7.68 kW
- If with 3 phase minimum is 6a = 0.7Kw. And then improve each time 3 amps until the max of max 48amps = .24*48=11.52 kW
- Are the minimum, increasing and maximum eventually different depending on charger properties?
- We also would like that our charger could charge a non-Tesla EV (and this is the configuration of my friend). In this case the minimum charge will be the one of the charger. So, this is where I don’t understand:
- In this case the minimum depends on the charger or it’s the same for all chargers? For example, for chargers (available in Switzerland) Pulsar Plus or Max, Zappi or ABB Terra AC Wallbox and installed with 3phase connection at which lower charge speed will they start to charge? Because our electrician told us that the minimum with the SolarEdge charger is 4.6 kW and with Zappi of 1.4 kW in single phase (without talking of ChargeHQ service because he didn’t know about it)
- In your FAQ it’s written:
- Some 3 phase smart chargers support both manual and automatic and switching to single phase charging to allow slower charging speeds. Charge HQ currently does not support switching smart chargers between single phase and 3 phase. (What is the minimum speed I can charge at?)
- Charge HQ currently does not support switching smart chargers between single phase and 3 phase.
- It is possible doing it manual (switch)?
- Or only possible with inhouse system, and not using ChargeHQ?
- Which charger supported by ChargeHQ manage manual or automatic switching from single phase to 3 (to allow slower charging speeds in winter period)?
- What about Zappi (it’s the only one I understood could manage 1 to 3 phase switch when wired with 3 phase)?
- Finally, we don’t have a home battery, but if in future we would ‘like to add one at our home system?
Thank you for your help in choosing the solution fitting with our needs!
Regards.