Alpha ess invalid serial number

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1

Hi, getting a serial number not valid when trying to connect a 2x5kw parallel G3-B5 system.

IMG_1760
IMG_1760799×1646 127 KB

2

I get the same problem. did you figure it out or get any support?

SMILE-G3-S5-INV

3

Unfortunately no support happened for this issue. Still the same problem.