Hi, getting a serial number not valid when trying to connect a 2x5kw parallel G3-B5 system.
I get the same problem. did you figure it out or get any support?
SMILE-G3-S5-INV
Unfortunately no support happened for this issue. Still the same problem.
Hello. I am getting the same issue. Cannot connect Alpha Ess batteries to Charge HQ. It’s keep on saying invalid serial number. Though I am only connecting them for the first time. Thanks in advance
