Ask Charge HQ for new EV charger support

Smart Chargers
1

Hi Greeting

This is MSI-PM Steve,
We are EV charger menufacturer
we would like to apply to support the EV charger with your cloud.
could we discuss about the detail?
thank you

2

Hi Steve - this guide for new charger onboarding here: Charge HQ - OCPP Charger Onboarding is the best starting point.

Andrew

3

Hi Andrew

Thanks for the suggestion,
Our charger is OCPI recongnized charger,
so we would like to ask Chargehq whether we can join your support charger
May i know about the detail?

4

Hi Andrew

Good day!
May i know should i use this to try to link your cloud

If we success use this, we can let it to show on your APP right?
or anything need us to cooporate with Chargehq to try to link?
Thank you.

5

Just wondering how long it takes to change a charger from Pending to Supported?

I have a Caro EN+ (EV Switch) charger (EN+ Caro EV Charger) and was able to configure OCPP for ChargeHQ and make it solar aware using Sungrow integration.

I will test for the next 14 days on the free plan to see if I have any issues, but it seem to be working well.

6

@meccano42 thanks for the post. Did you buy your charger from EV Switch [https://www.evswitchstore.com.au/]?

I couldn’t find any documentation that confirms that it can be used with OCPP services such as Charge HQ. Can you describe the configuration process?

Cheers

7

Yes, I got it from EV switch with my BYD Atto 3.

I found Charge HQ has setup instructions, but they are not linked to the charger info.

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