Communication Error: Sungrow


On my Home screen in the app, I have had a Communication Error: Sungrow. Error polling Sungrow. The message has been there for a while now and only just realised that the diagram with the kW draw and production has not changed.

I noticed this because it is night time at the moment and the app still shows I am drawing kW from solar.

When I click on the Error message, and expand the Diagnostics tab, it shows the data was received on 11/06/2024 which was over 2 weeks ago.

Any advice regarding this will be much appreciated.


Hi Josh. It looks to be working now. We didn’t do anything on our side. Please let us know if it happens again. Cheers.