I’ve set up my new Grizzl-E Mini Connect with OCPP and it’s connected to Charge HQ. I can see the charger status and it’s reporting correctly on the CHQ dashboard, however commands I send are not working. If I try to change the charge rate or select “Stop” the charger continues to charge.
I’m not sure if this is an issue on the charger or an issue on the Charge HQ end, how do I determine what is happening?
I was contemplating getting a Grizzl-E Mini or Ultimate as well and was really, really hoping its OCPP support would work with ChargeHQ and just stumbled upon your post. Were you able to make any progress / find out what was going on (i.e. by trying ChargeHQs test environment and -steps etc) and ideally fix it?
Thanks!
-JB
@cory.imdieke if you perform the testing per this guide (or at least, the first bit until it fails), and note down the exact time of each step you take, I can check the logs.
The Grizzl-E has not been officially validated against Charge HQ so we can’t promise it will work, but I’m happy to take a quick look to see if there’s any obvious problem. Cheers.
I reached out to United Chargerrs / the company behind the Grizzl-E chargers inquiring about their latest generation chargers (Ultimate & Mini) that have entirely new FW and better (?) OCPP 1.6 compliance than their previously 3rd-party/sort of “outsourced” FW had… and Gleb, their CEO, said OCPP CSMS providers should/could just reach out to him to get some sort of collaboration going. Not sure if that’s an option for you @jbanyer but wanted to throw it out there and it might make debugging/fixing things easier if two vendors talked to each other vs. customers being the middlemen which might lose/miss important details.
@jbattermann thanks for the info. We have no plans currently to formally integrate with United / Grizzl-E chargers but we’ll get in touch with them if that changes. Cheers.
Got it, thanks for the reply / info!
Hello
I have just had my MG charger replaced under warranty, and I am setting it up.
So far, the Charge HQ app can see the charger and is getting the correct feed from my wattwatcher monitors.
It doesn’t control the charger at all. It seems stuck at the “Starting” phase. During which the charger is running at full charge. It never moves past this stage.
I have it set to excess solar only.
It seems to be getting all the correct information but there is no control. It is clear from the monitor that there isn’t enough solar to charge, yet the charger is on flat out.
Logs sent to ChargeHQ and MG, hopefully a response soon
