Hi
I had recent failure of HW3 in Tesla model 3.
Tesla have replaced the computer and have restored all of my setting including Virtual keys.
The chargeHQ app was working perfectly before hardware swap.
And i was able to use excess solar and control tesla charger.
Since then i have removed accounts, removed keys, reinstalled apps
But its still not pairing vechile.
Can you please have a look at my account and advise.
@wadiwala thanks for your post. Can you provide more information about the problem? Which step is failing, and does it show an error message? A screenshot often helps. Cheers.
After clicking pair my vechile
Tesla.open app virtual key is added sucesdfully
It comes back to this screen and says unable to test.
I have only one vechile in tesla app and i can see chargehq key in the car dashboard as well
Any tips on what i can do
No
I created new account on chargeHQ to make sure nothing is cached but still not able to pair
@wadiwala to investigate this further, please email [email protected] and let us know your Charge HQ email address. Please ensure you have connected the vehicle and paired it, so the key is installed on the vehicle. Then we can investigate from our side. Cheers.
